Refund Policy

Thank you for choosing Spicy Play, your trusted source for premium streaming content. We are committed to providing you with a seamless and enjoyable entertainment experience. This refund policy is a part of, and to be read in conjunction with, and not in derogation of, our Terms of Use, which constitute a binding agreement between Spicy Play and the User. Please note that by using the Spicy Play OTT platform and purchasing a subscription, you agree to abide by this Refund Policy. Once the Subscription Fees are billed for a particular Subscription Period, the Spicy Play Services will be made available to you for that period. Subject to provisions of the applicable law, Subscription Fees once billed will not be refunded in respect of any Subscription Period, irrespective of whether the Services have been used by you or not, or whether any Content/Ancillary Content has been browsed/viewed by you. Spicy Play does not offer refunds or credits for any Subscription Periods. Cancellation of the Subscription by you will take effect from the end of the original Subscription Period for which you have already made payment of the Subscription Fee. Following any cancellation, you will continue to have access to the Spicy Play service through the end of the original Subscription Period. If you suspect unauthorized access to your account or if there are billing errors, please contact our customer support immediately at Spicyplay.help@gmail.com. We will investigate the issue and, upon confirmation of discrepancy, we will rectify any unauthorized charges or billing discrepancies. In addition and without prejudice to the rights available to Spicy Play generally under the Terms of Use, Spicy Play reserves the right to modify, suspend, or terminate its services, including Content/Ancillary Content availability and Subscription Plans, at any time. No refunds will be provided to Users on account of such modifications, suspensions, termination, in respect of Subscription Fees paid prior to the modification, suspension, or termination. If you have any questions or concerns regarding our refund policy or need assistance with any aspect of your subscription, please feel free to contact our customer support team at Spicyplay.help@gmail.com. Spicy Play reserves the right to update or amend th e Refund Policy at any time as needed, and without prior notice to you. Any changes to the Refund Policy will be effective upon posting the updated Policy on our Platforms, and will be notified to you on the Spicy Play Website/App upon effect. We encourage you to review the Refund Policy periodically. Thank you for choosing Spicy Play for your entertainment needs. We appreciate your support and look forward to providing you with a top-notch streaming experience. If in any case refund is process it will be credited in bank account within 5-7 Business days